Find answers to our most frequently asked questions below. If you can't find what you're looking for please contact us and we'll get in touch with 24 hours.
We recommend consulting your physician. All ingredients used are listed on our packaging.
Yes, all RDP products are paraben free. We have formulated without parabens in order to go above and beyond the industry standards. Our products are designed to the highest level of performance, efficacy and performance– and spare no effort to achieve those high levels.
Yes, in order to maintain a high level of performance, a certain amount of alcohols are necessary in specific formulations. However, they are cosmetic-grade alcohols that do not dry or strip the hair. As a result, you can get the style you want without the negative effects that alcohols are sometimes associated with.
Yes, the majority of RDP products are sulfate free. The products that contain sulfates are: Cleansing Shampoo and Clarifying Shampoo. The sulfates used in the products above are ultra-mild surfactants derived from oil to deep clean your hair without striping hair natural nutrients.
Yes, RDP products are safe for color treated hair. Even though we recommend wash your hair every other day, to keep your color longer.
RDP does not directly or indirectly perform animal testing on any of our products.
We recommend using the collection that is right for you, to enhance the condition and overall look of your hair in between salon visits. It starts with a shampoo, conditioner and mask. Wash your hair every other day and always protect your hair while blow-dry or using the flat iron.
Yes, we do. You just have to go to PROSHOP on the Home Page, register and you will be able to shop. Please have your license number available.
Buying Rocco Donna
At this time, we only offer domestic shipping. However you can find our products in México, Chile and Perú.
Orders take 3-5 business days transit time.
If you are unsatisfied with a product, you may exchange or return it within 30 days of purchase with your original receipt. We cannot accept returns on overly used products. Shipping and handling are not included in refunds.
Please send returns to:
Rocco Donna Professional
101 Ocean Dr.
Miami Beach, FL – 33139
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Salon size RDP products are for professional use in salon whoever some of our products can be purchase by regular client, no only for professionals.
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